xylithoravi Financial Education
+61 2 9514 8989

xylithoravi Financial Education

Professional Financial Reporting Training for Investors

Privacy Policy

Your privacy matters to us. This policy explains how xylithoravi collects, uses, and protects your personal information in accordance with Australian privacy laws.

This Privacy Policy is effective as of January 15, 2025

Information We Collect

xylithoravi collects various types of information to provide our financial reporting services effectively. We gather this information through different channels when you interact with our platform.

Personal Information

This includes your name, email address, phone number, business address, and professional details when you register for our services or contact us for support.

We also collect financial data that you voluntarily provide through our reporting tools, including transaction records, investment portfolios, and business financial statements. This information helps us generate accurate reports for your investment analysis needs.

  • Contact details and professional information
  • Financial data uploaded to our reporting platform
  • Usage data and platform interaction patterns
  • Technical information such as IP addresses and browser details
  • Communication records when you contact our support team

How We Use Your Information

Your information serves specific purposes related to delivering our financial reporting services. We use this data to create comprehensive investment reports, maintain your account, and improve our platform functionality.

Data Type Primary Use Retention Period
Contact Information Account management and communication Duration of service plus 7 years
Financial Data Report generation and analysis As required by Australian financial regulations
Usage Analytics Platform improvement and feature development 2 years from collection

We process your personal information based on legitimate business interests, contractual obligations, and your explicit consent where required. Our data processing always aligns with the purposes you agreed to when signing up for our services.

Data Protection and Security

xylithoravi implements comprehensive security measures to protect your sensitive financial information. Our security framework includes multiple layers of protection designed to prevent unauthorized access and data breaches.

Security Measures

We use industry-standard encryption, secure data centers located in Australia, regular security audits, and strict access controls to ensure your information remains protected.

Our technical safeguards include SSL encryption for all data transmission, encrypted database storage, and regular security patches. We also maintain physical security at our data centers and conduct background checks on all employees with data access.

  • 256-bit SSL encryption for all data transfers
  • Encrypted storage systems with regular backup procedures
  • Multi-factor authentication for staff access to systems
  • Regular penetration testing and vulnerability assessments
  • 24/7 monitoring systems for unusual activity detection

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. These rights give you control over how your data is collected, used, and managed by xylithoravi.

You can request access to the personal information we hold about you, ask for corrections to inaccurate data, or request deletion of your information where legally permissible. We respond to all valid requests within 30 days of receipt.

  • Access your personal information and understand how it's being used
  • Request corrections to inaccurate or outdated information
  • Request deletion of your data where no legal retention requirements apply
  • Withdraw consent for data processing where consent is the legal basis
  • File complaints with the Office of the Australian Information Commissioner
  • Request data portability for information you've provided to us

Making a Privacy Request

To exercise your privacy rights, send a written request to our privacy officer at help@xylithoravi.com. Include your full name, contact details, and specific details about your request to help us process it efficiently.

Data Sharing and Third Parties

xylithoravi maintains strict control over your personal information and only shares data when necessary for service delivery or legal compliance. We never sell your personal information to third parties for marketing purposes.

We work with trusted service providers who help us deliver our financial reporting services. These include cloud hosting providers, payment processors, and technical support vendors. All third parties are bound by confidentiality agreements and data protection requirements.

  • Australian-based cloud infrastructure providers for secure data storage
  • Payment processors for subscription and service fee processing
  • Technical support vendors for platform maintenance and updates
  • Legal and compliance advisors when required by law
  • Auditors and regulatory bodies as required by financial regulations

We may disclose information if required by Australian law, court orders, or regulatory investigations. In such cases, we limit disclosure to the minimum information required and notify affected users where legally permitted.

International Data Transfers

xylithoravi primarily stores and processes your data within Australia using local data centers and service providers. However, some technical services may involve limited data transfers to countries with adequate privacy protections.

Cross-Border Data Transfers

When international transfers occur, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or explicit consent where required.

Any international transfers comply with Australian Privacy Principles and maintain the same level of protection your data receives within Australia. We regularly review our international service providers to ensure ongoing compliance with privacy requirements.

Data Retention and Deletion

xylithoravi retains your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Different types of data have different retention periods based on legal requirements and business needs.

Financial records and transaction data are retained according to Australian Taxation Office requirements and financial industry regulations. Personal contact information is kept while you maintain an active account and for seven years after account closure unless you request earlier deletion.

  • Active account data: Retained while your account remains active
  • Financial reporting data: Seven years from creation as required by law
  • Communication records: Three years from last interaction
  • Technical logs and usage data: Two years from collection
  • Marketing consent records: Until consent is withdrawn plus audit period

When data reaches its retention limit, we securely delete or anonymize it. Our deletion process includes removing data from all systems, backups, and archives to ensure complete removal from our infrastructure.

Contact Our Privacy Team

Privacy Officer: xylithoravi Privacy Team

Email: help@xylithoravi.com

Phone: +61 2 9514 8989

Address: 309-311 Spring Street, Reservoir VIC 3073, Australia

For privacy-related questions, complaints, or requests to exercise your rights, contact our privacy team. We aim to respond to all inquiries within five business days and resolve issues within 30 days.